Rebecca Conners
Director of Communications
Phone:
219-885-9504
Email:
Address:
6055 W. 29th Ave
Gary, Indiana 46406
A Bit About Me
Rebecca was raised in Gary Indiana, and graduated from Calumet High School in 2008. She participated in various curricular and extracurricular activities including band, choir, theater, and martial arts. Rebecca earned her 1st degree black belt under the teaching of Mr. John Hoffmaster at the Old Firehouse.
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Rebecca is a 911 professional who has various certifications and accommodations through the International Academy of Emergency Dispatch. She holds valid Emergency Dispatcher certifications for multiple disciplines (Medical, Fire, and Police), quality assurance certifications for all three disciplines, and an instructor certification.
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One of Rebecca’s greatest desires is to see 911 grow and change, not only for the sake of the community, but for the dispatchers as well. In the future, she hopes to bring advanced professional training to 911 centers across the country by offering training and business consulting.
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Rebecca holds a Bachelor of Science in Adult Career Education / Organizational Leadership from Indiana State University. She is currently studying for a Master’s of Public Administration. She is very passionate about non-profit work, and the ministry of the Old Firehouse Community Center. It is her hope that the OFCC will continue to change lives, just as it did hers.
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Rebecca resides in Charlottesville, Virginia, but manages communications for the OFCC and visits several times per year.
Professional Work Experience
March 2023 - Present
January 2021 - February 2022
May 2016 - May 2021
Manage, evaluate and oversee the full range of daily operational and administrative activities related to the Agency's 911 Public Safety Dispatch Center. Provide information, feedback and assistance to other departments, outside agencies, and the public as necessary.
Oversee and develop incoming trainees and programming to ensure basic and advanced skills are obtained. Oversaw training for Implementation of IAED protocols as well as quality assurance. Assisted with HR investigations, upheld high levels
of confidentiality and customer service. Developed and maintained
the Training Department Budget of about half a million dollars.
Dispatch for every Fire and EMS agency (24) as well as 5 of 8 of the police channels. Duties included receiving and inputting incoming emergent and non emergent calls into the CAD
system, coordinating and monitoring emergency responder activity, maintaining and updating call logs
for each agency. Establish and uphold high levels of customer service, and strict levels of confidentiality. Trainer of both new call takers, police dispatchers and Fire/EMS dispatchers.
Volunteer Experience
March 2023 - Present
January 2021 - February 2022
May 2016 - May 2021
OFCC
NWIASI
NENA TERT
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